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Terms & Conditions Pricing: HICorpUSA price quotes are good for up to 30 days from the original quote date. HICorpUSA price lists are subject to change without notice. All quotes and pricing are subject to change if any specifications are different than originally stated. HICorpUSA Payment: HICorpUSA accepts payment via PayPal Discover, Visa, MasterCard and American Express. Full payment is due before HICorpUSA begins production of any Customer project. Any balance that may have accrued during the processing of said project must be paid in full by Customer prior to transfer of goods. HICorpUSA reserves the right to automatically charge the Customer's credit card for any balance due. The Customer agrees to pay any and all costs, fees, charges, or expenses (including without limitation all reasonable legal fees and litigation/arbitration fees and costs) incurred in recovering any amounts owed to HICorpUSA by Customer. Right to Refuse Service: HICorpUSA reserves the right to refuse or cancel any project. Warranty: All manufactured and printed media products are guaranteed by HicorpUSA against defect in quality and workmanship within industry standards. This guarantee is limited to the price or replacement of actual defective product and is valid only upon the satisfaction of the following conditions: (1) written notice of such defect is received at HicorpUSA within 30 days after product ships to Customer, (2) HicorpUSA is able to verify said defect. HicorpUSA Discs is not responsible for indirect costs incurred due to defects. Quantity: Actual quantity delivered to customer may deviate 10% over or under from the quantity requested by Customer (industry standard).
Production Time: Production time is the number of full business days is takes to complete a project once payment is received and processed. Business days include Monday through Friday, excluding holidays, 8:00 AM to 6:00 PM. HicorpUSA's representations of production time to complete a project is an estimate only. Projects may be delivered early or later than Customer expectations. Allow two business days for project completion, however times may vary depending on complexity of project and placement order. HicorpUSA is not responsible for delays in delivery due to shipping. Projects may be delivered early or later than Customer expectations. Such project do not impact the amount Customer must pay for the project. Allow one full business day (24 hours) prepress time for single disc only art and two business days (48 hours) for art with multiple elements such as that required for disc face, jewel case insert and tray card. HicorpUSA is not responsible for delays in delivery due to shipping, proof approval or alterations made by Customer. Your project will be delayed or additional rush fees required to keep an project on schedule if you fail to provide HicorpUSA with all necessary materials (including your master, print ready graphics, payment, signed Intellectual Property Rights Form, timely and accurate shipping information). Backups & Insurance: HicorpUSA is not responsible for returning art, media, or other content to the Customer upon completion of a project. It is understood that the Customer has a backup copy or originals of all content provided to HicorpUSA by Customer or its representatives. HicorpUSA treats all materials received with care, however, HicorpUSA denies liability for damage or loss while Customer materials are in the possession of HicorpUSA. Customer materials located at HicorpUSA are not insured. Tax & Shipping: HicorpUSA prices do not include tax and shipping. Upon checkout, tax, when appropriate as required by law, and shipping will be reflected. All shipping is FOB Kentucky unless otherwise indicated. HicorpUSA is not responsible for loss or damage to product once it has left HicorpUSA premises Art & Proofing: If the Customer is supplying HicorpUSA with print ready digital art files, Hicorpusa will output digital PDF proofs for Customer upon request for a minimum charge of $35.00. If requested, proof will require Customer's approval before beginning production. Customer is responsible for proofs and must notify HicorpUSA in writing of approval, requested changes, or questions before production begins. HicorpUSA is in no way responsible for spelling or layout errors from Customer or its representatives. Note: Digital PDF proofs are not an accurate representation of true color and clarity. Digital hard proofs (color match proof), press sheet samples for printed paper parts, and sample printed check discs are available, for additional charges, upon Customer request. Please note the following: Customer must allow for up to 1/8" cutting variation on all paper printed parts · 4/0 represent full color (CMYK) printing on the outside of printed piece with no printing on the inside · 4/1 represent full color (CMYK) printing on the outside of printed piece with black (K) printing on the inside · 4/4 represent full color (CMYK) printing on both
the outside and inside of printed piece |